Bavarian Life Fest 2026 BAVARIAN LIFE FEST 2026
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Personal Data Privacy Policy

Bavarian Life Fest · Effective date to be announced

This Personal Data Policy (“PDP”) is prepared in accordance with the Personal Data Protection Act 2010 (“PDPA”) that was introduced by the Government of Malaysia to standardise the process of Personal Data (“Personal Data”) for commercial purposes. This PDP sets out the policies and procedures of Voyager Sdn Bhd (“LAVENDA LEGACY”) who is the Sole Official Licensee of Bavarian Life Fest 2026 (TASM 2026) with regards to your Personal Data and your consent to the usage and processing of your Personal Data for purposes set out below.

“LAVENDA LEGACY” means Lavenda Legacy and/or its related and associated companies and partners regardless whether such company(s) are incorporated in or outside Malaysia.

“Personal Data” means your name, age, gender, NRIC, passport number, date of birth, address(es), email address(es), telephone number(s), credit card number(s), bank account(s), opinion(s), comment(s), information in connection to the transactions, programmes and/or packages you have purchased and/or participated in and such other personal information or your views/opinions that are, have been and may be collected, compiled, processed and maintained with LAVENDA LEGACY from time to time.

Provision of Personal Data

LAVENDA LEGACY will obtain your Personal Data when you provide your Personal Data in any way or manner including pursuant to any transactions and/or inquiries made with LAVENDA LEGACY. LAVENDA LEGACY may also receive and store your Personal Data when you enter the LAVENDA LEGACY’s websites, social networking sites and/or blogs.

LAVENDA LEGACY may also receive, store and process your Personal Data which are provided or made available by any third parties (show/event organisers/promoters, business partners, service providers & vendors), for reasons including delivery of LAVENDA LEGACY’s services (for example, process of registration(s) with payment), performance of conditions of sales and/or to comply with the LAVENDA LEGACY’s conditions of sales.

Purposes of Processing

LAVENDA LEGACY may use your Personal Data for the following purposes:

  • To process your order form/registration request/transactions;
  • To communicate with you via WhatsApp, phone call, email, and/or any other appropriate communication channels;
  • To respond to your inquiries;
  • For administrative purposes;
  • To conduct internal activities;
  • To process and analyse your Personal Data for market surveys and trend analysis;
  • To inform you of any changes or updates to our products, goods, facilities, programmes, services and/or loyalty incentives which may affect you;
  • To market and promote the products, goods, facilities, programmes, services, loyalty incentives, and/or such other activities as you may have requested and/or may be offering by LAVENDA LEGACY, business partner and show/event organisers/promoters;
  • To prevent and detect fraudulent transaction(s);
  • Other legitimate business activities of LAVENDA LEGACY; and/or
  • Other purposes which LAVENDA LEGACY may reasonably deem fit.

Provision of your Personal Data for the purposes listed above is voluntary and optional. However, failure to provide the requested Personal Data or any limitation against LAVENDA LEGACY to process your Personal Data may result in LAVENDA LEGACY being unable (a) to process the relevant order form/registration(s) request/transactions; (b) to provide all or part(s) of the products, goods, facilities and/or services as described above or any other products, goods, facilities and/or services that LAVENDA LEGACY is providing to you in a continuous manner; (c) to provide the products, goods, facilities and/or services to the extent as stated in the promotional materials of LAVENDA LEGACY and/or by show/event organisers/promoters; and/or (d) to provide any of the new products, goods, facilities and/or services that may be offered by LAVENDA LEGACY and/or show/event organisers/promoters from time to time.

Your Personal Data may be transferred to, stored in, and processed in a jurisdiction other than Malaysia. You understand and consent that your Personal Data may be transferred outside of Malaysia to those third parties with whom LAVENDA LEGACY share it as described in this PDP.

Disclosure to Third Parties

For purposes as described herein and to facilitate the provision of the various products, goods, facilities and/or services to you, LAVENDA LEGACY may share with and/or transfer your Personal Data to:

  • the other entities within LAVENDA LEGACY;
  • LAVENDA LEGACY third party service providers and vendors;
  • show/event organisers/promoters and business partners; and/or
  • any person under a duty of confidentiality to LAVENDA LEGACY.

LAVENDA LEGACY may also share your Personal Data where required by law or where disclosure is necessary to comply with applicable laws, legal processes or queries from the relevant authorities.

Rights to Limit Processing

If you:

  • do not wish to receive any marketing communications from LAVENDA LEGACY; or
  • wish LAVENDA LEGACY to stop processing your Personal Data for marketing purposes or any direct marketing purposes; or
  • wish to change the manner in which the Group is permitted to process your Personal Data as described above;

you may submit a request in writing to the address stated below.

Access and Correction of Personal Data

You may request to access to and/or to make any correction to your Personal Data by submitting a request in writing to LAVENDA LEGACY to the address stated below.

In respect of your right to access and/or correct your Personal Data, LAVENDA LEGACY has the rights to:

  • refuse your request to access and/or make any correction to your Personal Data in the manner provided in PDPA, such as where expense of providing access to you is disproportionate to the risks to your privacy, or where the rights of others may also be violated, amongst other reasons;
  • refuse your request to access and/or make any correction to your Personal Data as permitted under PDPA, including where your Personal Data is being processed by LAVENDA LEGACY in order to discharge regulatory functions and providing you access and/or the right to make any correction to your Personal Data is likely to prejudice proper discharge of those functions by LAVENDA LEGACY; and
  • charge a fee as may be allowed under PDPA for processing of your request to access your Personal Data.

Notwithstanding that access is granted to you or any correction/updating of your Personal Data is performed, this PDP shall remain valid and effective at all times.

Enquiries and Contact

You may request for access and/or request for correction of your Personal Data or make any inquiries or complaints in relation to the processing of your Personal Data by contacting the following personnel for further assistance:

Email: hello@bavarian.life

Notes

LAVENDA LEGACY reserves the right to revise this PDP from time to time due to changes in applicable laws and regulations and you shall be deemed to have agreed to such revision(s) if you continue your relationship with LAVENDA LEGACY without any objection. You are welcome to obtain the latest version of this PDP from the LAVENDA LEGACY’s Bavarian Life Fest ticketing platform site.

By submitting your personal data, you consent to the use of that personal data as set out in this Policy. If we change our Policy, we will publish the amended version on this page. But you can email or write to us to ask for a copy. Continued use of the service will signify that you agree to any such changes.